Effective Date: July 8, 2024

Welcome to The Lush Rituals. These Terms and Conditions outline the rules and regulations for the use of our website, thelushrituals.in, and our services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. General

1.1. The Lush Rituals is located at 5, Om Sakthi Nagar, K.P.N Colony 3rd Street, Tiruppur, Tamil Nadu, 641601.

1.2. Our contact information: support@thelushrituals.in, contact@thelushrituals.in, +919952519115.

2. Use of the Website

2.1. By accessing the website, you warrant and represent that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.

2.2. The content on this website is for your general information and use only. It is subject to change without notice.

3. Product Information

3.1. We strive to display our products as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be accurate.

3.2. All descriptions of products or product pricing are subject to change at any time without notice at our sole discretion.

4. Orders and Payment

4.1. All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.

4.2. We offer online payment through secure payment portals and, in some cases, Cash on Delivery (COD).

5. Shipping and Delivery

5.1. We ship orders on the same day if placed before 5 pm. Orders placed after 5 pm will be shipped the next day.

5.2. Delivery within Tamil Nadu typically takes 1 to 4 days. Delivery to other states in India typically takes 3 to 6 days. Remote areas may take longer.

5.3. You can check the status of your order in your account on our website.

6. Cancellations and Refunds

6.1. We do not encourage refunds. However, in the event of a defective product due to our mistake, we may offer a replacement.

6.2. Customers must provide photographic evidence of any defects immediately upon receiving the parcel.

7. Privacy Policy

7.1. Our Privacy Policy, which sets out how we will use your information, can be found here. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

8. Intellectual Property

8.1. All content included on this site, such as text, graphics, logos, images, and software, is the property of The Lush Rituals or its content suppliers and protected by intellectual property laws.

8.2. You may not extract and/or re-utilize parts of the content of the website without express written consent from us.

9. Limitation of Liability

9.1. The Lush Rituals shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Lush Rituals has been advised of the possibility of such damages.

10. Governing Law

10.1. These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in Tamil Nadu.

11. Changes to Terms

11.1. We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: